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Salesforce.com offers users impressive features and functionality to easily manage and streamline their sales processes; all with the convenience and price/performance advantages of cloud technology. What they have never offered has been effective email syncing and logging tools. Salesforce email integration is a particularly sore issue for many users trying to learn how to use a CRM system and get the most out of it. With email continuing to be the most important way that sales reps communicate with their customers, a successful business needs all its email communications logged into Salesforce correctly to be effective.
As more businesses shift to Salesforce for their customer relationship management needs, logging emails will become more essential. We have identified and tested three Salesforce apps that could be used to perform email syncing.

Match My Email

This app is making itself known to the Salesforce email integration community due to its automated email syncing and user productivity gains. It had huge subscriber growth (>800%) in 2012 and expectations are the same in 2013.

Pros

Final Grade: A

Cirrus Insight

Considered the best software plug-in for integrating Salesforce with Gmail, Cirrus Insight is the leader in the Google segment for manual email integration tools. Cirrus recently introduced manual Calendar sync. Cirrus pulls Salesforce data into Gmail and presents the end-user with email syncing and logging options. But with time, manual matching gets tedious and gets to be a waste of time if you have oodles of daily emails to administer. And if someone misses an email or is out of the office, you can't depend on having all the communication in Salesforce.

Pros

Cons

• All emails need to be manually matched
• Email data in Salesforce.com is not 100% complete
• Only works with Gmail

Link Point Connect

LinkPoint is much like Cirrus, but instead of Gmail it only works with versions of Outlook. Again, the issue of manual matching raises it head. If you have to administer a lot of emails, you are looking at a time consuming process.

Pros

• Easy to install, 5-10 minutes
• Manual syncing of Tasks and Appointments
• Brings Salesforce.com data into Outlook and presents syncing options for action
• Create Leads and Contacts form email data

Cons


Conclusion

We like Match My Email. Over time, it will save you time and effort and give you the peace of mind that all the email data in Salesforce is accurate and complete. Cirrus and LinkPoint do a good job for their respective client bases in the Gmail and Outlook segments, but their tools fall short and out-of-use in the long run because of their disadvantages – tedious manual matching and an incomplete email data in Salesforce. We consider Match My Email is the best option for Salesforce email integration because the app to do all the work seamlessly and continuously – 24/7/365.

There are a number of ways that computer hackings can occur. Not only can your entire computer system itself get hacked, but your website, email, and much more can all be victims to a computer hacking. If someone is able to hack into your website, your entire website could be compromised, along with if someone hacks into your email, imagine all the personal information that could be stolen from there. Here are a few tips you can use to avoid a hacker coming in and destroying your computer, email, or website.

1. Make Your Passwords Tough and Change Often

It is beyond easy to have the same password for all accounts, which is why we all do it, but what happens when that password gets hacked? Everything gets hacked! Make sure to include symbols, uppercase and lowercase letters, and numbers. How are you supposed to remember all those? A password keeper! Take a second and visit Google and search for “password keeper.” Not only will they store your passwords, but they also will create unique passwords for you.

2. Delete, Delete, Delete!

Times of technology are always changing, and so are the forms of social media. Remember when Xanga and MySpace were all the rage? Go back and delete those old accounts that you no longer use. There is plenty of personal information on there and probably the account has a password with your dog’s name and your favorite number.

3. Save a Back Up

No matter if it’s just a simple research paper or your entire 1,000 page website, a version of it should be saved using an external hard drive, a flash drive, or by using an online service. If you have your website backed up and a hacker comes in, you can go in and change your passwords and put up your old site.

4. Install Firewall and Anti-Virus Software

Firewalls forbid outside threats like hackers and viruses from being able to access your system. Now a days most computers already have anti-virus software on them from the beginning, but be sure to check that it is not outdated (or that you even have one) and to make sure it runs scans frequently. If you are looking for a free anti-virus software, try AVG.

5. Encrypt Data

To go along with storing your data on your hard drive as well as an external drive, make sure to encrypt it! This way if a hacker does get access to your computer, you get to put up a security gate and make everything hard to access. Try TrueCrypt when starting to encrypt your data.

Follow these 5 simple tips and you should be able to avoid a hacker coming in and stealing your information and ruining your website.

Aaron Walker works with social media and computers every day, as well as being a freelance writer. Follow him on Twitter @aronwalker77.